Accessible and useful resources for Drake Accounting



Online Help

Drake Accounting's Online Help is easily accessible from within the software! It covers a wide range of articles which include trouble shooting help, useful tips, and ways to resolve issues within the software.

Drake ETC

Drake e-Training Center (ETC) is an online training resource for all tax preparers. Enhance your tax knowledge and earn CPE by taking online tax courses and webinars. Drake customers benefit from our wide range of tutorials, instructional videos, and practice scenarios for Drake products. Test your knowledge by taking quizzes and end-of-course exams.

Drake Support

Our customer support representatives answer the phone within a matter of seconds to help our clients. Drake's staff is dedicated to assisting our clients until satisfaction.

Phone: (828) 349-5908


Support Hours

Dec 2 – April 19: Monday – Friday 8 am – 10 pm EST, Saturday 8 am – 6 pm EST

April 20 - Dec 1: Monday – Friday 8 am – 9 pm EST, Saturday 9 am – 5 pm EST