Resources
Below are some useful resources for getting the most out of Drake Accounting.
Knowledge Base
The Knowledge Base is easily accessible from within Drake Accounting. It covers a wide range of topics, including troubleshooting help, useful tips and tricks, and ways to resolve issues within the software. Check out this highly useful resource!
Support Website
The training section of the Support website is an online training resource for Drake Accounting users and tax preparers as well. Choose from a variety of training delivery options, from short tutorial videos to on-demand webinars, to multi-hour webcasts. CPE is available for many of the events, depending on your professional designation. For further CPE information, please refer to the specific course CPE Details document.
Drake Support
Our customer support representatives answer the phone within seconds to help our clients. Drake's staff is dedicated to assisting our clients until satisfaction.
Phone: (828) 349-5908
Email: DAS@Drakesoftware.com
Support hours:
Dec 2 – April 19: Monday – Friday 8 am – 10 pm EST, Saturday 8 am – 6 pm EST
April 20 - Dec 1: Monday – Friday 8 am – 9 pm EST, Saturday 9 am – 5 pm EST