Below are some useful resources for getting the most out of Drake Accounting. 



Knowledge Base

The Knowledge Base is easily accessible from within Drake Accounting. It covers a wide range of topics, including troubleshooting help, useful tips and tricks, and ways to resolve issues within the software. Check out this highly useful resource!

Drake ETC

The Drake e-Training Center (ETC) is an online training resource for Drake Accounting users and all tax preparers.

  • Learn the basics of Drake Accounting and Drake Tax Software, and earn CPE by taking online courses and webinars.
  • A wide range of tutorials, instructional videos, and practice scenarios are provided for Drake products.
  • Test your knowledge by taking quizzes and end-of-course exams.

Drake Support

Our customer support representatives answer the phone within seconds to help our clients. Drake's staff is dedicated to assisting our clients until satisfaction.

Phone: (828) 349-5908

Support hours:

Dec 2 – April 19: Monday – Friday 8 am – 10 pm EST, Saturday 8 am – 6 pm EST

April 20 - Dec 1: Monday – Friday 8 am – 9 pm EST, Saturday 9 am – 5 pm EST